We specialize in finding ways to save you time so that you can spend more time caring for your patients and less time worrying about your business. We automatically send confirmations and reminders to clients via email or text message, update your inventory balance in real-time, and make sure that you never miss a charge.
Keep clients coming back
Getting clients in the door is only the beginning. We help make sure your clients keep coming back with automated email and text message reminders, online appointment scheduling, and wellness plan programs that ensure retention stays high and lasting relationships are built.
Provide the best care possible
We believe that knowledge is power when it comes to delivering the best patient outcomes. That’s why we make it easy to track each patient’s progress in real-time. Never forget a treatment with intelligent reminders, add to-dos for yourself or your staff to ensure proper follow up, and review a patient’s history at the click of a button.
Process payments faster
Integrated payment processing makes it easier to accept payments at the time of service from any device. Make it more convenient for your clients to pay you with integrated point-of-sale terminals, automatic recurring payments for wellness plan programs, and the option to have invoices paid online.
Measure your success
We believe that you can only improve the things you measure. That’s why we track everything you need to know when it comes to achieving your business goals – from productivity to profit margins. Our reports are simple to understand so that you can allocate your resources effectively, adjust in real-time, and measure your success.
Choose whom you work with
We know that you depend on several partners to deliver the best care for your patients. Instead of dictating whom you must work with, our open partner ecosystem allows any company to integrate its products and services into our solutions. You choose the right partners for your business.
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Using Our Services. If you're using our Services on behalf of a business, then you are agreeing to these terms on behalf of that business, and you represent and warrant that you have the legal authority to bind that business (when we refer to "you" in this document, we're referring to you and that business). Please use our Services responsibly and according to these terms. Don't try to undermine the security, integrity or availability of our Services. Don't sell, or lease our Services, reverse engineer our Services, allow our competitors to access our Services, or attempt to create a similar product or service based on our Services. You may only use our Services as permitted by these terms, according to any written agreement between us, and by applicable laws, including applicable privacy laws. You are responsible for obtaining and maintaining all consents required for you to use our Services, including any consents from individuals whose data you might store in our Services (such as your clients). We may suspend providing our Services to you, or terminate your account, if we suspect that you violated these terms. We are dedicated to continually improving our Services. To that end, we regularly change our Services, sometimes adding or removing functionality.
Accounts and Administrators. You will need an account to use our Services. Your account may be assigned to you by an administrator, who will also be able to access or disable your account. You are responsible for keeping your account information accurate, safeguarding your password, and for actions taken using your account. If you learn of, or suspect, any unauthorized use of your account, please contact us right away.
Content. Our Services allow you to upload and store content. You remain the owner of that content, and are solely responsible for it. In order to operate and improve our Services, you grant us a worldwide, limited term license to store, process, copy, use, and display your content to you and other users of your account. This includes the right to copy your content to our databases, make backups, and analyze it on our servers. To the extent any of that use constitutes a modification or derivative work, then you also give us a license to make modifications and derivative works of your content. Make sure you have the necessary rights to grant us this license. We may not monitor content that is submitted or uploaded to our Services, but we may remove any content that we believe violates these terms. We may also access your account in order to respond to your support requests. This license does not grant us the right to sell your content.
Protecting Your Content. We take reasonable measures to safeguard the security, confidentiality and integrity of our Services and your content, but we cannot guarantee that security, confidentiality or integrity. While we regularly backup our Services and your content, we recommend that you also keep copies of your content.
Third Party Products, Services, and Content. Our Services allow you to access and use third party products or services that we do not own or control. If you choose to access or use these third party products or services, you do so at your own risk, and you allow us to share your information and content with these third parties to enable them to provide the products, or perform the services, you requested. We do not endorse, support or warrant these products or services, and you agree to not hold us responsible for any loss or damage that you may suffer as a result of accessing or using these products or services. Our Services may also include content that is not ours, or that was uploaded or submitted to our Services by third parties. If you use or rely on this content, you do so at your own risk.
Our Property and Your Feedback. Using our Services does not give you ownership of, or any right to (other than the right to use described in these terms), any of our or our licensors' intellectual property. Your feedback helps us to improve our Services and to develop new products and services. We are grateful for any feedback you choose to provide us, and we may freely use it without any obligation.
Payments. All payments are due in U.S. Dollars. Unless otherwise agreed by both of us in writing, we will charge your credit card on a monthly basis starting on the day you make your purchase. We will continue to charge your credit card until your subscription to our Services expires or is terminated pursuant to these terms. Our fees are exclusive of all taxes, and you are responsible for paying any tax applicable to your purchase. If your credit card is declined (or you otherwise fail to pay us), we may suspend your access to our Services, but we will notify you before we do.
Terminating Services. You may terminate your subscription to our Services at any time by providing us with written notice (email is fine); provided, that in that event: (a) we will not refund any fees that you prepaid prior to the termination, and (b) all contractually committed fees will become immediately due and payable to us. We may also stop providing our Services to you at any time, in which case we will give you reasonable advance notice and a pro-rata refund of any fees you prepaid. You must immediately cease using our Services when your access to our Service expires or is terminated for any reason: You may export your content from our Services in comma-separated value (CSV) format using the reports available in our Services. If your prefer that we provide your content in Structured Query Language (SQL) format, we will do so twice at no charge. These terms will automatically terminate when your access to our Service expires or is terminated for any reason, except with respect to outstanding payment obligations and all obligation of either that by their nature would continue beyond the termination, cancellation or expiration of these terms. Following termination or expiration of your subscription to our Service, we will have no obligation to maintain any of your content and, unless legally prohibited, we will delete it within thirty (30) calendar days after such termination or expiration.
Disclaimer. OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, WE DON'T MAKE ANY WARRANTY ABOUT OUR SERVICES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Indemnification. You agree to indemnify and hold us (and our employees, officers, directors and affiliates) harmless from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including reasonable attorney's fees) arising out of a third party claim made or brought against us relating to: (i) your use of our Services in violation of these terms, (ii) any of your content, or (iii) any third party's use of our Services with your account.
Infringement Claims. If we believe our Services might infringe a third party's intellectual property rights, then we will, at our expense: (i) obtain the right for you to continue using our Services, (ii) provide replacement functionality that is non-infringing, or (iii) modify our Services so that they are no longer infringing. If we believe that none of these options are commercially reasonable, then we may terminate your access to our Services and provide you with a pro-rata refund of any prepaid fees after the date of termination. These remedies are your exclusive remedies, and our exclusive obligation, with respect to infringement claims.
Liability for Our Services. TO THE FULLEST EXTENT PERMITTED BY LAW, (I) WE WILL NOT BE RESPONSIBLE FOR ANY LOST PROFITS, REVENUES, DATA, LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE, AND (II) OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID TO US TO USE OUR SERVICES DURING THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
Support. If you experience a technical issue while using our Services that you are unable to resolve yourself, you may email us at email@example.com or call us at +1 (844) 4-VETTER. We will respond to your request promptly.
Publicity. We're proud that you're our client, and we want the world to know it. You permit us to use your name and logo in our customer lists, promotional materials and in conversations. You do not give up any ownership rights in your name or logo, and if you no longer want us to use your name or logo in the future, please send us an email to let us know.
We respect your privacy
Your privacy matters to us. This policy explains what information we collect from you, how we use it and when we may disclose it. Please read this policy carefully. If you have any questions, please contact us. This policy was last updated on January 29, 2014.
What This Policy Covers This policy applies to information that we collect from you when you use our services. It does not apply to the privacy practices of third parties, including third-party services that you may use as part of using our services (such as laboratory services). We are not responsible for the privacy policies of these third parties, and we encourage you to read and understand those privacy policies before using their services.
Information We Collect We collect information in two ways - when you provide us information, and automatically when you use our services. We require that you provide us certain information so that we can create your account, including your name and email address. You also have the option of providing your photo, phone number and physical address. Our servers may also automatically collect information about your use of our services, including information about the device that you are using to access our services (including your operating system and hardware type), information about your use of our services (including your web requests, Internet Protocol address, browser type, browser language, and the date and time of your request) and information from cookies (or similar technologies) that may uniquely identify your browser or your account (more information about cookies is provided below). We do not knowingly collect any information from persons under the age of 13.
When We May Share Information We do not share your personal information with any third party, unless we have your permission to do so, we believe in good faith that we are required to do so by law, to enforce our terms of service (including to detect, prevent or address potential violations, fraud, security or technical issues) or to protect the rights, property, or personal safety of our employees, clients or the general public. We may share aggregated, non-personally identifiable information publicly to report trends, information about the general use of our services or to improve our services.
How We Protect Information We Collect We make good faith efforts to protect our and our clients' data from unauthorized access, alteration, disclosure or destruction. We encrypt transmissions of information using SSL. We review our information collection, storage and processing practices regularly. We also restrict access to personal information to our employees and contractors who need to know this information in order to help us provide our services. Any employee or contractor who has access to personal information is bound by confidentiality obligations, and may be disciplined or terminated if he or she violates these obligations. However, although we make good faith efforts to store information in a secure operating environment that is not available to the public, we cannot guarantee complete security.
Accessing and Updating Your Personal Information Whenever you use our services, you will have the ability to update your personal information through the services. If you do not use our services, but have provided us with your personal information for some other reason (such as to receive our newsletter), you may contact us to request that your information be updated or deleted. We will delete your information from our services when you stop accessing our services, or within a reasonable time after your request.
Information Processed on Behalf of our Clients We host and process certain types of personal information on behalf of our clients that is collected by our clients about individuals, including name, email address, phone number, address, preferences and transaction history. We use this information to provide our services to our clients. We have no direct relationship with the individuals whose personal data we process on behalf of our clients, but we work with our clients to help them provide notice to these individuals concerning the purpose for which personal information is collected, and to assist our clients in providing these individuals with access to their personal information in order to correct, amend, or delete their information. We retain personal information that we process on behalf of our client for as long as needed to provide our services to that client. We also retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If our client requests that we delete this information, we will do so promptly.
Changes We may modify this policy occasionally, so you should review this policy regularly. We'll highlight changes on this page. Changes will be effective immediately, but they will not apply retroactively. We will not reduce your rights under this policy without your consent.